Mate Chai Tea

Refund Policy:

How to Return an Item

Please return items within 14 days of receiving item. 
Write the reason for your return on the back of your packing slip. 
Enclose the slip in the carton, wrap the package securely, and send it to:

Spice Hut 
131 West Kellogg Road 
Bellingham WA, 98226

If you do not have your packing slip, please include the reason for return, along with your name, e-mail address, and phone number (so we may call you with questions) and send the package to the address above. 
For your protection, please use UPS, Fedex or Insured Parcel Post for shipment. 
A credit for the price of the item and applicable taxes will be applied to your credit card. 
Shipping and handling charges are not refundable unless a result of an error by Spice Hut.

Exchanges 
Our returns center cannot process exchanges. If you have found another item on our site that you would prefer over the one originally ordered, please return the original item and place a separate order for the new item. We will notify you via e-mail when the return has been processed.

Questions? 
If you have questions about your return, please contact us. Be sure to include the information in your packing slip in your correspondence.